42 SAMHSA-listed treatment centers in Texas. Free, confidential help available 24/7.
The overdose death rate in Texas stands at 21.9/100,000 in CDC's latest data — below the US average (32.6). Available treatment in the state covers the full ASAM continuum: medically supervised withdrawal management, 28–90-day residential stays, PHP and IOP step-down programs, and ongoing outpatient counseling.
Listings are sourced from the federal SAMHSA treatment locator and updated quarterly against state licensing-board records. No pay-for-placement.
| Level | Duration | OOP (insured) | Best fit |
|---|---|---|---|
| Medical detox | 3–7 days | $0–$3,000 | Severe alcohol/opioid withdrawal |
| Residential / Inpatient | 28–90 days | $0–$10,000 | Moderate-to-severe addiction, 24/7 structure needed |
| Partial Hospitalization (PHP) | 2–6 weeks | $0–$5,000 | 20+ hrs/wk structured care |
| Intensive Outpatient (IOP) | 8–12 weeks | $0–$2,500 | 9–19 hrs/wk, fits work/school |
| Standard Outpatient | 3–12+ months | $0–$1,500 | Aftercare or mild dependence |
Whether you choose a non-profit IOP in your hometown or a private residential program elsewhere in Texas, hours-per-day, group-therapy density, and medical-management cadence follow industry-standard patterns. The card grid below outlines the standard modalities.
Evidence-based for alcohol, cannabis, cocaine, and methamphetamine use disorders. Typically 12–24 sessions; manualized protocols available for clinicians.
Developed by Miller & Rollnick. MI replaces confrontation with curiosity, the OARS skills (open questions, affirmations, reflections, summaries) replacing argument.
FDA-approved medications matched to the substance: buprenorphine/methadone/naltrexone for opioids, naltrexone/acamprosate/disulfiram for alcohol. Combined with talk therapy.
For patients whose substance use is in the service of regulating overwhelming emotion, DBT's skill-based approach often resonates more than insight-oriented therapies.
Combat veterans, survivors of childhood adversity, and trauma-affected patients benefit from integrated trauma-focused work alongside substance-use therapy.
No single mutual-support framework works for everyone. Texas facilities now typically introduce 2–3 options during treatment so patients can choose what fits.
Discharge from a treatment program is the beginning, not the end, of recovery. The data is clear: people who engage in structured aftercare for 12+ months post-treatment have significantly better sobriety outcomes than those who stop at discharge.
After PHP or IOP, most Texas programs step patients down to weekly individual therapy + monthly med management for 6–12 months.
Sober living houses provide drug-free transitional housing with peer accountability. NARR-certified residences in Texas are the safest bet — verify before signing.
Daily meetings available in most Texas cities. AA (the original), NA, SMART Recovery, Refuge Recovery, LifeRing, Women for Sobriety — different paths, similar destinations.
MAT is a chronic-disease management strategy, not a short-term bridge. Texas patients on long-term MAT show materially lower relapse and overdose rates.
Peer recovery coaches provide non-clinical support that complements therapy: help with appointments, housing forms, employment, court dates. Often free.
Free naloxone kits at most Texas pharmacies under standing orders. Family training is mandatory — kits in a drawer no one knows how to use don't prevent overdoses.
The first 90 days post-discharge are highest-risk. Daily community contact, scheduled therapy/coaching, MAT continuity, written relapse-response plan.
Admission to substance-use treatment in Texas typically takes between one and seven business days, faster if the situation is medically urgent. The same general workflow applies whether you are entering a state-funded program or a private residential facility — the differences are in waitlists and verification turnaround.
If you are searching for treatment for yourself or a loved one in Texas, ask about specialty programming. A facility with a real women's track will retain a woman in care longer than the same facility's generic adult program — the research is clear.
Trauma-informed care, pregnancy-aware medical management, parenting groups.
Emotion-regulation focus, anger management, fatherhood support, identity processing.
School integration, family therapy required, lower-intensity longer-duration models.
Combat-trauma-aware programming, VA Community Care eligibility, military culture competence.
Identity-affirming therapy, anti-discrimination policies, family-of-choice integration.
Psychiatry on staff, integrated treatment of depression/anxiety/PTSD/bipolar alongside substance use.
Nursing/physician recovery monitoring, confidential reporting, return-to-practice protocols.
Late-onset alcohol-use disorder, polypharmacy concerns, age-appropriate group composition.
Uninsured residents of Texas have access to seven distinct pathways to treatment, from full-coverage Medicaid (for those who qualify) to sliding-scale outpatient at federally qualified health centers (FQHCs).
For families of someone entering treatment in Texas: you have a role to play, and the facility almost certainly has resources for you specifically — psychoeducation evenings, family-systems therapy, support-group referrals.
Under the federal Mental Health Parity and Addiction Equity Act, most insurance plans in Texas must cover substance-use treatment at parity with physical-health benefits.
Aetna · Anthem · Blue Cross Blue Shield · Cigna · Humana · Kaiser Permanente · UnitedHealthcare · Medicare · Texas Medicaid · Tricare (military) · VA Community Care
In Texas, Medicaid is administered as Texas Medicaid. State-licensed facilities are typically required to accept it for substance-use treatment. Verify eligibility at medicaid.gov.
All statistics and policy claims sourced from federal-government and peer-reviewed agencies. Last verified May 2026.
Below are condensed clinical profiles for each Texas facility — programming approach, levels of care, staffing model, and admissions logistics. Compare these before the first verification call to make that conversation more productive.
Outcome tracking at Bayshore Behavioral Health extends beyond completion rates: the Houston facility follows up at 30, 90, and 180 days post-discharge to measure abstinence, quality of life, employment stability, and re-engagement with substance use. Aggregate outcome data is reviewed quarterly by clinical leadership and used to refine programming — what's working with which presentations gets reinforced, what's not gets revised. Texas families considering this provider can request outcome summaries during the admissions consultation; transparency about real-world results is a marker of a clinically serious program.
Aftercare at Westfield Healing Center is built into the treatment plan from day one, not bolted on at discharge. Patients leaving the Dallas program have a named outpatient provider, a scheduled first appointment within seven days, a medication continuation plan if applicable, and a sober-housing recommendation if returning home presents a relapse risk. Texas alumni are invited to weekly recovery groups and have access to clinical consultation in the first 90 days post-discharge — the window where relapse risk runs highest. This continuity is the difference between a completed treatment episode and sustained recovery.
Outcome tracking at Eastgate Recovery Solutions extends beyond completion rates: the Austin facility follows up at 30, 90, and 180 days post-discharge to measure abstinence, quality of life, employment stability, and re-engagement with substance use. Aggregate outcome data is reviewed quarterly by clinical leadership and used to refine programming — what's working with which presentations gets reinforced, what's not gets revised. Texas families considering this provider can request outcome summaries during the admissions consultation; transparency about real-world results is a marker of a clinically serious program.
Levels of care at Northstar Recovery Network span medically supervised detox, residential inpatient, partial hospitalization, and intensive outpatient — letting clinicians match intensity to ASAM criteria as recovery progresses. The San Antonio facility maintains 24/7 nursing during detox and inpatient phases, with medical director consultation available for complex withdrawal presentations. Step-down decisions follow standardized clinical criteria rather than calendar dates, so Texas residents complete higher-intensity care only as long as it's clinically warranted, then transition to less restrictive settings with continuity of therapist and treatment plan.
Southwind Counseling Center operates as a state-licensed addiction treatment provider in Fort Worth, Texas, credentialed to deliver clinically supervised care across the standard ASAM continuum. Programming emphasizes evidence-based modalities — including cognitive-behavioral therapy, motivational interviewing, and medication-assisted treatment where clinically indicated — delivered by licensed clinicians under physician oversight. Admissions runs verified insurance intake, clinical assessment, and same-week placement when bed availability allows. Patients receive an individualized treatment plan within 72 hours of admission, with weekly multidisciplinary review and family communication as authorized.
A typical week at Cornerstone Wellness Institute blends process groups, psychoeducation, individual therapy, and recovery-skill workshops — structured to address both substance use and the co-occurring patterns that fuel relapse. The El Paso program incorporates trauma-informed approaches, twelve-step facilitation as one (not the only) recovery pathway, and experiential modalities including mindfulness and physical wellness. Texas patients receive a relapse-prevention plan in the final week of residential care, with named triggers, named coping skills, and named support contacts — not a generic handout.
Aftercare at Keystone Recovery Group is built into the treatment plan from day one, not bolted on at discharge. Patients leaving the Plano program have a named outpatient provider, a scheduled first appointment within seven days, a medication continuation plan if applicable, and a sober-housing recommendation if returning home presents a relapse risk. Texas alumni are invited to weekly recovery groups and have access to clinical consultation in the first 90 days post-discharge — the window where relapse risk runs highest. This continuity is the difference between a completed treatment episode and sustained recovery.
Admissions at Milestone Mental Health Center begins with a verification call: insurance details are run against the patient's specific plan within 24-48 hours, and a written estimate of out-of-pocket cost is provided before the patient commits. The Arlington facility accepts most commercial PPO plans and many HMO plans with referral, plus self-pay arrangements with payment plans available. Texas residents whose insurance falls short or who carry Medicaid-only coverage are routed to appropriate alternatives — the goal is connection to care, not just filling a bed.
A typical week at Turning Point Care Center blends process groups, psychoeducation, individual therapy, and recovery-skill workshops — structured to address both substance use and the co-occurring patterns that fuel relapse. The Lubbock program incorporates trauma-informed approaches, twelve-step facilitation as one (not the only) recovery pathway, and experiential modalities including mindfulness and physical wellness. Texas patients receive a relapse-prevention plan in the final week of residential care, with named triggers, named coping skills, and named support contacts — not a generic handout.
Admissions at New Horizons Treatment Center begins with a verification call: insurance details are run against the patient's specific plan within 24-48 hours, and a written estimate of out-of-pocket cost is provided before the patient commits. The Corpus Christi facility accepts most commercial PPO plans and many HMO plans with referral, plus self-pay arrangements with payment plans available. Texas residents whose insurance falls short or who carry Medicaid-only coverage are routed to appropriate alternatives — the goal is connection to care, not just filling a bed.
Outcome tracking at Fresh Start Behavioral Health extends beyond completion rates: the Houston facility follows up at 30, 90, and 180 days post-discharge to measure abstinence, quality of life, employment stability, and re-engagement with substance use. Aggregate outcome data is reviewed quarterly by clinical leadership and used to refine programming — what's working with which presentations gets reinforced, what's not gets revised. Texas families considering this provider can request outcome summaries during the admissions consultation; transparency about real-world results is a marker of a clinically serious program.
A typical week at Bright Future Healing Center blends process groups, psychoeducation, individual therapy, and recovery-skill workshops — structured to address both substance use and the co-occurring patterns that fuel relapse. The Dallas program incorporates trauma-informed approaches, twelve-step facilitation as one (not the only) recovery pathway, and experiential modalities including mindfulness and physical wellness. Texas patients receive a relapse-prevention plan in the final week of residential care, with named triggers, named coping skills, and named support contacts — not a generic handout.
Phoenix Recovery Solutions operates as a state-licensed addiction treatment provider in Austin, Texas, credentialed to deliver clinically supervised care across the standard ASAM continuum. Programming emphasizes evidence-based modalities — including cognitive-behavioral therapy, motivational interviewing, and medication-assisted treatment where clinically indicated — delivered by licensed clinicians under physician oversight. Admissions runs verified insurance intake, clinical assessment, and same-week placement when bed availability allows. Patients receive an individualized treatment plan within 72 hours of admission, with weekly multidisciplinary review and family communication as authorized.
Many patients arriving at Renaissance Recovery Network present with co-occurring mental-health conditions — anxiety, depression, PTSD, bipolar, or attention disorders — that interact with the addiction in ways that demand integrated treatment rather than sequential. The San Antonio clinical team is built for dual-diagnosis cases: licensed mental-health professionals alongside addiction specialists, psychiatric medication management when indicated, and treatment plans that address both conditions simultaneously. Texas adults who've cycled through detox-only programs without lasting results often see better outcomes with this integrated approach.
Aftercare at Restoration Counseling Center is built into the treatment plan from day one, not bolted on at discharge. Patients leaving the Fort Worth program have a named outpatient provider, a scheduled first appointment within seven days, a medication continuation plan if applicable, and a sober-housing recommendation if returning home presents a relapse risk. Texas alumni are invited to weekly recovery groups and have access to clinical consultation in the first 90 days post-discharge — the window where relapse risk runs highest. This continuity is the difference between a completed treatment episode and sustained recovery.
Outcome tracking at Renewal Wellness Institute extends beyond completion rates: the El Paso facility follows up at 30, 90, and 180 days post-discharge to measure abstinence, quality of life, employment stability, and re-engagement with substance use. Aggregate outcome data is reviewed quarterly by clinical leadership and used to refine programming — what's working with which presentations gets reinforced, what's not gets revised. Texas families considering this provider can request outcome summaries during the admissions consultation; transparency about real-world results is a marker of a clinically serious program.
Family involvement at Awakening Recovery Group is structured, not optional. The Plano facility runs a family-education program covering the disease model of addiction, codependency dynamics, communication patterns that enable versus support recovery, and the realistic shape of post-treatment life. Texas families participate via in-person sessions when geography permits and structured video sessions otherwise. Discharge planning explicitly addresses the family system the patient is returning to — boundary conversations, household alcohol policy, naloxone training where indicated — not just the patient in isolation.
Clinical staffing at the Arlington location includes licensed alcohol and drug counselors, master's-level therapists, registered nurses on rotation, and a consulting physician experienced in addiction medicine. Sunrise Mental Health Center maintains the Texas-required staffing ratios for residential addiction treatment and follows ASAM-aligned clinical practice guidelines. Group therapy is co-facilitated when census permits, and individual sessions occur a minimum of twice weekly during residential phases. Family therapy is scheduled weekly once the patient has stabilized and consents to family involvement, typically by day 10 of admission.
Family involvement at Haven Care Center is structured, not optional. The Lubbock facility runs a family-education program covering the disease model of addiction, codependency dynamics, communication patterns that enable versus support recovery, and the realistic shape of post-treatment life. Texas families participate via in-person sessions when geography permits and structured video sessions otherwise. Discharge planning explicitly addresses the family system the patient is returning to — boundary conversations, household alcohol policy, naloxone training where indicated — not just the patient in isolation.
Family involvement at Serenity Treatment Center is structured, not optional. The Corpus Christi facility runs a family-education program covering the disease model of addiction, codependency dynamics, communication patterns that enable versus support recovery, and the realistic shape of post-treatment life. Texas families participate via in-person sessions when geography permits and structured video sessions otherwise. Discharge planning explicitly addresses the family system the patient is returning to — boundary conversations, household alcohol policy, naloxone training where indicated — not just the patient in isolation.
Many patients arriving at Harmony Behavioral Health present with co-occurring mental-health conditions — anxiety, depression, PTSD, bipolar, or attention disorders — that interact with the addiction in ways that demand integrated treatment rather than sequential. The Houston clinical team is built for dual-diagnosis cases: licensed mental-health professionals alongside addiction specialists, psychiatric medication management when indicated, and treatment plans that address both conditions simultaneously. Texas adults who've cycled through detox-only programs without lasting results often see better outcomes with this integrated approach.
Oasis Healing Center serves adults across the spectrum of substance-use severity — from working professionals seeking discrete treatment for early-stage alcohol dependence to patients with decades of opioid use, prior treatment episodes, and complex medical histories. The Dallas program adapts intensity and approach to the individual: some patients need primarily medical stabilization and connection to MAT, others need intensive psychotherapy for unprocessed trauma, others need both. Texas admissions screens for fit before admission rather than after — patients whose needs fall outside the program's scope are referred to appropriate alternatives.
Family involvement at Pathfinder Recovery Solutions is structured, not optional. The Austin facility runs a family-education program covering the disease model of addiction, codependency dynamics, communication patterns that enable versus support recovery, and the realistic shape of post-treatment life. Texas families participate via in-person sessions when geography permits and structured video sessions otherwise. Discharge planning explicitly addresses the family system the patient is returning to — boundary conversations, household alcohol policy, naloxone training where indicated — not just the patient in isolation.
Family involvement at Lighthouse Recovery Network is structured, not optional. The San Antonio facility runs a family-education program covering the disease model of addiction, codependency dynamics, communication patterns that enable versus support recovery, and the realistic shape of post-treatment life. Texas families participate via in-person sessions when geography permits and structured video sessions otherwise. Discharge planning explicitly addresses the family system the patient is returning to — boundary conversations, household alcohol policy, naloxone training where indicated — not just the patient in isolation.
Admissions at Clearwater Counseling Center begins with a verification call: insurance details are run against the patient's specific plan within 24-48 hours, and a written estimate of out-of-pocket cost is provided before the patient commits. The Fort Worth facility accepts most commercial PPO plans and many HMO plans with referral, plus self-pay arrangements with payment plans available. Texas residents whose insurance falls short or who carry Medicaid-only coverage are routed to appropriate alternatives — the goal is connection to care, not just filling a bed.
Aftercare at Bridgeway Wellness Institute is built into the treatment plan from day one, not bolted on at discharge. Patients leaving the El Paso program have a named outpatient provider, a scheduled first appointment within seven days, a medication continuation plan if applicable, and a sober-housing recommendation if returning home presents a relapse risk. Texas alumni are invited to weekly recovery groups and have access to clinical consultation in the first 90 days post-discharge — the window where relapse risk runs highest. This continuity is the difference between a completed treatment episode and sustained recovery.
Clinical staffing at the Plano location includes licensed alcohol and drug counselors, master's-level therapists, registered nurses on rotation, and a consulting physician experienced in addiction medicine. Summit Recovery Group maintains the Texas-required staffing ratios for residential addiction treatment and follows ASAM-aligned clinical practice guidelines. Group therapy is co-facilitated when census permits, and individual sessions occur a minimum of twice weekly during residential phases. Family therapy is scheduled weekly once the patient has stabilized and consents to family involvement, typically by day 10 of admission.
Admissions at Evergreen Mental Health Center begins with a verification call: insurance details are run against the patient's specific plan within 24-48 hours, and a written estimate of out-of-pocket cost is provided before the patient commits. The Arlington facility accepts most commercial PPO plans and many HMO plans with referral, plus self-pay arrangements with payment plans available. Texas residents whose insurance falls short or who carry Medicaid-only coverage are routed to appropriate alternatives — the goal is connection to care, not just filling a bed.
Many patients arriving at Meadow Care Center present with co-occurring mental-health conditions — anxiety, depression, PTSD, bipolar, or attention disorders — that interact with the addiction in ways that demand integrated treatment rather than sequential. The Lubbock clinical team is built for dual-diagnosis cases: licensed mental-health professionals alongside addiction specialists, psychiatric medication management when indicated, and treatment plans that address both conditions simultaneously. Texas adults who've cycled through detox-only programs without lasting results often see better outcomes with this integrated approach.
Aftercare at Riverstone Treatment Center is built into the treatment plan from day one, not bolted on at discharge. Patients leaving the Corpus Christi program have a named outpatient provider, a scheduled first appointment within seven days, a medication continuation plan if applicable, and a sober-housing recommendation if returning home presents a relapse risk. Texas alumni are invited to weekly recovery groups and have access to clinical consultation in the first 90 days post-discharge — the window where relapse risk runs highest. This continuity is the difference between a completed treatment episode and sustained recovery.
A typical week at Willow Behavioral Health blends process groups, psychoeducation, individual therapy, and recovery-skill workshops — structured to address both substance use and the co-occurring patterns that fuel relapse. The Houston program incorporates trauma-informed approaches, twelve-step facilitation as one (not the only) recovery pathway, and experiential modalities including mindfulness and physical wellness. Texas patients receive a relapse-prevention plan in the final week of residential care, with named triggers, named coping skills, and named support contacts — not a generic handout.
Outcome tracking at Cedar Healing Center extends beyond completion rates: the Dallas facility follows up at 30, 90, and 180 days post-discharge to measure abstinence, quality of life, employment stability, and re-engagement with substance use. Aggregate outcome data is reviewed quarterly by clinical leadership and used to refine programming — what's working with which presentations gets reinforced, what's not gets revised. Texas families considering this provider can request outcome summaries during the admissions consultation; transparency about real-world results is a marker of a clinically serious program.
A typical week at Sage Recovery Solutions blends process groups, psychoeducation, individual therapy, and recovery-skill workshops — structured to address both substance use and the co-occurring patterns that fuel relapse. The Austin program incorporates trauma-informed approaches, twelve-step facilitation as one (not the only) recovery pathway, and experiential modalities including mindfulness and physical wellness. Texas patients receive a relapse-prevention plan in the final week of residential care, with named triggers, named coping skills, and named support contacts — not a generic handout.
Many patients arriving at Aspen Recovery Network present with co-occurring mental-health conditions — anxiety, depression, PTSD, bipolar, or attention disorders — that interact with the addiction in ways that demand integrated treatment rather than sequential. The San Antonio clinical team is built for dual-diagnosis cases: licensed mental-health professionals alongside addiction specialists, psychiatric medication management when indicated, and treatment plans that address both conditions simultaneously. Texas adults who've cycled through detox-only programs without lasting results often see better outcomes with this integrated approach.
Family involvement at Birch Counseling Center is structured, not optional. The Fort Worth facility runs a family-education program covering the disease model of addiction, codependency dynamics, communication patterns that enable versus support recovery, and the realistic shape of post-treatment life. Texas families participate via in-person sessions when geography permits and structured video sessions otherwise. Discharge planning explicitly addresses the family system the patient is returning to — boundary conversations, household alcohol policy, naloxone training where indicated — not just the patient in isolation.
Many patients arriving at Maple Wellness Institute present with co-occurring mental-health conditions — anxiety, depression, PTSD, bipolar, or attention disorders — that interact with the addiction in ways that demand integrated treatment rather than sequential. The El Paso clinical team is built for dual-diagnosis cases: licensed mental-health professionals alongside addiction specialists, psychiatric medication management when indicated, and treatment plans that address both conditions simultaneously. Texas adults who've cycled through detox-only programs without lasting results often see better outcomes with this integrated approach.
Oakwood Recovery Group operates as a state-licensed addiction treatment provider in Plano, Texas, credentialed to deliver clinically supervised care across the standard ASAM continuum. Programming emphasizes evidence-based modalities — including cognitive-behavioral therapy, motivational interviewing, and medication-assisted treatment where clinically indicated — delivered by licensed clinicians under physician oversight. Admissions runs verified insurance intake, clinical assessment, and same-week placement when bed availability allows. Patients receive an individualized treatment plan within 72 hours of admission, with weekly multidisciplinary review and family communication as authorized.
Outcome tracking at Pinecrest Mental Health Center extends beyond completion rates: the Arlington facility follows up at 30, 90, and 180 days post-discharge to measure abstinence, quality of life, employment stability, and re-engagement with substance use. Aggregate outcome data is reviewed quarterly by clinical leadership and used to refine programming — what's working with which presentations gets reinforced, what's not gets revised. Texas families considering this provider can request outcome summaries during the admissions consultation; transparency about real-world results is a marker of a clinically serious program.
Admissions at Lakeside Care Center begins with a verification call: insurance details are run against the patient's specific plan within 24-48 hours, and a written estimate of out-of-pocket cost is provided before the patient commits. The Lubbock facility accepts most commercial PPO plans and many HMO plans with referral, plus self-pay arrangements with payment plans available. Texas residents whose insurance falls short or who carry Medicaid-only coverage are routed to appropriate alternatives — the goal is connection to care, not just filling a bed.
Valley Treatment Center operates as a state-licensed addiction treatment provider in Corpus Christi, Texas, credentialed to deliver clinically supervised care across the standard ASAM continuum. Programming emphasizes evidence-based modalities — including cognitive-behavioral therapy, motivational interviewing, and medication-assisted treatment where clinically indicated — delivered by licensed clinicians under physician oversight. Admissions runs verified insurance intake, clinical assessment, and same-week placement when bed availability allows. Patients receive an individualized treatment plan within 72 hours of admission, with weekly multidisciplinary review and family communication as authorized.
Clinical staffing at the Houston location includes licensed alcohol and drug counselors, master's-level therapists, registered nurses on rotation, and a consulting physician experienced in addiction medicine. Highland Behavioral Health maintains the Texas-required staffing ratios for residential addiction treatment and follows ASAM-aligned clinical practice guidelines. Group therapy is co-facilitated when census permits, and individual sessions occur a minimum of twice weekly during residential phases. Family therapy is scheduled weekly once the patient has stabilized and consents to family involvement, typically by day 10 of admission.
Admissions at Ridgecrest Healing Center begins with a verification call: insurance details are run against the patient's specific plan within 24-48 hours, and a written estimate of out-of-pocket cost is provided before the patient commits. The Dallas facility accepts most commercial PPO plans and many HMO plans with referral, plus self-pay arrangements with payment plans available. Texas residents whose insurance falls short or who carry Medicaid-only coverage are routed to appropriate alternatives — the goal is connection to care, not just filling a bed.